Etihad Airways Beijing Office

This post is related the Etihad Airways Beijing Office. For travelers flying with Etihad Airways to or from Beijing, it is essential to have access to reliable customer service and support. This is where the Etihad Airways Beijing office comes into play, offering a range of convenient services to ensure a smooth and enjoyable travel experience. In this article, we will explore the various services provided by the Etihad Airways Beijing office and how they can benefit passengers.

Etihad Airways Beijing Office Location and Contact Information:

The Etihad Airways Beijing office is conveniently located in the heart of the city, making it easily accessible to both locals and tourists. Here are the details you’ll need:

  • Office Address: Unit 2501A, 25th Floor, Tower A, Gateway Plaza, No. 18 Xiaguangli, East 3rd Ring North Road, Chaoyang District, Beijing, China.
  • Contact Number: +86 10 8525 5588
  • Email:

Ticketing and Reservations:

In case you need to purchase a ticket, make changes to your existing reservation, or inquire about flight options, the Etihad Airways Beijing office is ready to assist you. Their friendly and knowledgeable staff can provide you with all the necessary information, help you find the most suitable flights based on your preferences, and ensure that your reservation is handled smoothly.

Read More Southwest Airlines Baggage Policy

Baggage Assistance:

Whether you have queries related to baggage allowance, restrictions, or lost/damaged baggage, the staff at the Etihad Airways Beijing office are equipped to assist you. They can guide you on the airline’s baggage policy, help in tracking lost baggage, and provide necessary assistance in case of any issues or concerns regarding your luggage.

Flight Information and Updates:

Staying informed about flight schedules, delays, or cancellations is important, especially when you are traveling internationally. The Etihad Airways Beijing office can provide you with real-time updates regarding your flight status and any changes that may occur. They can also assist in rescheduling or finding alternate flights if needed, ensuring that you remain well-informed and prepared throughout your journey.

Special Assistance and Requests:

Etihad Airways aims to provide excellent customer service to all passengers, including those with special assistance needs. If you require special assistance, such as wheelchair access, medical requirements, or travel with infants, the Beijing office can address your concerns and make appropriate arrangements to ensure a comfortable and hassle-free journey.

Loyalty Program and Frequent Flyer Support:

Etihad Airways operates its own frequent flyer program called Etihad Guest. If you have questions about earning or redeeming miles, managing your account, or understanding the benefits of the program, the helpful staff at the Beijing office will be more than happy to assist you. They can provide guidance on how to maximize your membership and make the most of your frequent flyer benefits.


The Etihad Airways Beijing office offers valuable services to passengers traveling to and from Beijing. Whether you require assistance with ticketing, reservations, baggage, flight updates, special requests, or frequent flyer support, the knowledgeable team at the Beijing office is dedicated to providing exceptional customer service. Travellers can rely on their expertise and convenient location to address any concerns and ensure a pleasant travel experience with Etihad Airways.

Etihad Airways is the flag carrier and the second-largest airline of the United Arab Emirates, operating over 1,000 flights per week from its hub at Abu Dhabi International Airport to more than 120 passenger and cargo destinations worldwide including China.

Etihad Airways (photo credit to Etihad Official Website)

Etihad Airways offers scheduled flights between Beijing and Abu Dhabi.

Etihad Airways Beijing Office Contact Information

Beijing Office

Tel: +86 400 882 2050 (Guest) / 400 882 2070 (Trade)

Office Hours

Monday to Friday : 9:00 am – 5:00 pm

Weekend and Public Holiday Closed.

Airport Name: Beijing Daxing International Airport

Queries handled by Etihad Airways Beijing Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Etihad Guest Miles
  • Etihad Airways Duty Free
  • Promotional Fares
  • Animals and Pets
  • Etihad Airways Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Etihad Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Trip Insurance
  • Etihad Guest Loyalty Program
  • Etihad Codeshare

Etihad Airways Cabin Crew (photo credit to Etihad Official Website)

If you’re unable to find the answer from local agent, please contact Etihad Airways 24 hours Call Centre in Abu Dhabi as below:

Etihad Airways
New Airport Road
Khalifa City A, PO Box 35566
Abu Dhabi, United Arab Emirates

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